Our value proposition is to live the win-win principle for our customers.

 

This means, that we tie our business success to our customer´s success. We follow this approach in every business proposition we make.

 

The arago Autopilot for IT Operations offerings show this best. As there is no fixed price or maintenance for the software suite, but the fees are calculated by taking 50% off of the actual costs our customers have when performing operational tasks manually in their environment and billing these for each fully automated task.

 

Thus, with every task that is automated, our customer wins and we win and the risk of having a working solution is on our side. We apply the same principle – maybe in less obvious models – to our portal projects where we share the reuse created through our automated development framework with our customers and our WebFarm™ IT operation services.

 

In our eyes, this is a clear dedication to making high tech work in favor of our customers.

 

This value proposition is based on the foundations of trust, partnership and transparency. It has created a set of working principles which we apply to our customers, business partners and “the aragos”, our excellent team.